Privacy policy.
Last Updated: [03/03/2025]
Welcome to Vivid Horizon Games
We appreciate your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [https://www.vividhorizongames.co.uk] (the “Site”) and use our services. By accessing or using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Data
We may collect personally identifiable information, such as your name, email address, contact details, and other relevant information ("Personal Data") when you voluntarily provide it to us. This occurs through actions such as signing up for newsletters, submitting inquiries, or registering for services. Collecting this information allows us to provide personalized experiences and respond effectively to your requests.
Usage Data
In addition to Personal Data, we collect data automatically as you navigate the Site ("Usage Data"). This includes, but is not limited to, your computer’s Internet Protocol (IP) address, browser type, browser version, the specific pages you visit, the date and time of your visit, the duration spent on those pages, and other diagnostic data. This information helps us analyze trends, administer the Site, and enhance overall functionality.
Cookies and Tracking Technologies
To further optimize your experience, we use cookies and similar tracking technologies that record activity on the Site and store certain information. You have the option to configure your browser to refuse all cookies or to alert you when a cookie is sent. Please note that disabling cookies may limit your access to some features of the Site. These technologies enable us to understand your preferences and improve your browsing experience.
2. How We Use Your Information
We utilize the collected information in several important ways, including to:
Operate and Maintain the Site: Ensure that our website runs smoothly and securely.
Enhance User Experience: Improve, personalize, and expand our Site based on user feedback and usage patterns.
Analyze Usage Trends: Understand how you use our Site to identify areas for improvement.
Communication: Interact with you directly or through our partners for customer service, updates, and to provide marketing information tailored to your interests.
Transaction Processing: Handle transactions, manage orders, and facilitate a seamless purchasing process.
Newsletter Distribution: Send you emails and newsletters to which you have subscribed, keeping you informed about the latest updates.
Fraud Prevention: Detect and prevent fraudulent activities to protect both you and our business.
Legal Compliance: Adhere to applicable laws, regulations, and other legal obligations.
3. How We Share Your Information
Your information may be shared under the following circumstances:
With Service Providers:
We engage third-party service providers to perform various functions on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing. These providers are contractually obligated to safeguard your information and use it solely for the purposes we specify.For Business Transfers:
In the event of a merger, sale of company assets, financing, or acquisition, your information may be transferred as part of the business transaction. We will take appropriate steps to ensure that your data remains protected during such processes.With Affiliates:
We may share your information with our affiliates, ensuring that they are bound by the same privacy standards as outlined in this Policy.With Business Partners:
Information may be shared with our business partners to offer you additional products, services, or promotions that might be of interest to you.With Your Consent:
Outside of the scenarios described above, your personal information will only be disclosed when you provide explicit consent for a specific purpose.As Required by Law:
We may also disclose your information if required by law, regulation, or legal process, or when necessary to protect the rights, property, or safety of Vivid Horizon Games, our users, or the public.
4. Data Security
We implement a combination of administrative, technical, and physical security measures designed to protect your personal information. These measures include access controls, encryption, and secure storage practices. While we strive to maintain robust security, no method of data transmission or storage is completely foolproof. Therefore, although we work hard to protect your data, we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your geographic location, you may be entitled to certain rights regarding your personal data. These rights may include:
Right of Access:
You have the right to request copies of the personal data we hold about you. This allows you to verify and understand what information is being collected and stored.Additional Rights:
Depending on local laws, you may also have rights to rectification, erasure, restriction of processing, and data portability, among others. If you wish to exercise any of these rights or have any concerns regarding your personal data, please contact us using the details provided below.
We hope this expanded Privacy Policy provides you with a clear understanding of our practices and reinforces our commitment to your privacy. If you have any questions or require further information, please do not hesitate to contact us.
This document is intended to provide transparency regarding our data collection, usage, and protection practices, ensuring that your experience with Vivid Horizon Games is both secure and enjoyable.
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Welcome to Vivid Horizon Games
We appreciate your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [https://www.vividhorizongames.co.uk] (the “Site”) and use our services. By accessing or using the Site, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Data
We may collect personally identifiable information, such as your name, email address, contact details, and other relevant information ("Personal Data") when you voluntarily provide it to us. This occurs through actions such as signing up for newsletters, submitting inquiries, or registering for services. Collecting this information allows us to provide personalized experiences and respond effectively to your requests.
Usage Data
In addition to Personal Data, we collect data automatically as you navigate the Site ("Usage Data"). This includes, but is not limited to, your computer’s Internet Protocol (IP) address, browser type, browser version, the specific pages you visit, the date and time of your visit, the duration spent on those pages, and other diagnostic data. This information helps us analyze trends, administer the Site, and enhance overall functionality.
Cookies and Tracking Technologies
To further optimize your experience, we use cookies and similar tracking technologies that record activity on the Site and store certain information. You have the option to configure your browser to refuse all cookies or to alert you when a cookie is sent. Please note that disabling cookies may limit your access to some features of the Site. These technologies enable us to understand your preferences and improve your browsing experience.
2. How We Use Your Information
We utilize the collected information in several important ways, including to:
Operate and Maintain the Site: Ensure that our website runs smoothly and securely.
Enhance User Experience: Improve, personalize, and expand our Site based on user feedback and usage patterns.
Analyze Usage Trends: Understand how you use our Site to identify areas for improvement.
Communication: Interact with you directly or through our partners for customer service, updates, and to provide marketing information tailored to your interests.
Transaction Processing: Handle transactions, manage orders, and facilitate a seamless purchasing process.
Newsletter Distribution: Send you emails and newsletters to which you have subscribed, keeping you informed about the latest updates.
Fraud Prevention: Detect and prevent fraudulent activities to protect both you and our business.
Legal Compliance: Adhere to applicable laws, regulations, and other legal obligations.
3. How We Share Your Information
Your information may be shared under the following circumstances:
With Service Providers:
We engage third-party service providers to perform various functions on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing. These providers are contractually obligated to safeguard your information and use it solely for the purposes we specify.For Business Transfers:
In the event of a merger, sale of company assets, financing, or acquisition, your information may be transferred as part of the business transaction. We will take appropriate steps to ensure that your data remains protected during such processes.With Affiliates:
We may share your information with our affiliates, ensuring that they are bound by the same privacy standards as outlined in this Policy.With Business Partners:
Information may be shared with our business partners to offer you additional products, services, or promotions that might be of interest to you.With Your Consent:
Outside of the scenarios described above, your personal information will only be disclosed when you provide explicit consent for a specific purpose.As Required by Law:
We may also disclose your information if required by law, regulation, or legal process, or when necessary to protect the rights, property, or safety of Vivid Horizon Games, our users, or the public.
4. Data Security
We implement a combination of administrative, technical, and physical security measures designed to protect your personal information. These measures include access controls, encryption, and secure storage practices. While we strive to maintain robust security, no method of data transmission or storage is completely foolproof. Therefore, although we work hard to protect your data, we cannot guarantee absolute security.
5. Your Data Protection Rights
Depending on your geographic location, you may be entitled to certain rights regarding your personal data. These rights may include:
Right of Access:
You have the right to request copies of the personal data we hold about you. This allows you to verify and understand what information is being collected and stored.Additional Rights:
Depending on local laws, you may also have rights to rectification, erasure, restriction of processing, and data portability, among others. If you wish to exercise any of these rights or have any concerns regarding your personal data, please contact us using the details provided below.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Once the data is no longer required, we will securely delete or anonymize it. The retention period may vary depending on the nature of the data and any applicable legal or regulatory requirements.
7. International Data Transfers
Our services may be accessed by users from around the globe. When you provide us with your information, it may be transferred to and stored in countries outside of your country of residence. We take appropriate steps to ensure that any such international transfer complies with applicable data protection laws and that your personal data receives an adequate level of protection.
8. Children's Privacy
Our Site is not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us immediately. We will take appropriate measures to delete the information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other operational needs. When we make changes, we will update the "Last Updated" date at the top of this document and provide a notice on our Site. We encourage you to review the Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to contact us. You can reach us via:
Email: support@vividhorizongames.co.uk
We are committed to resolving any concerns and ensuring your privacy is maintained.